Disclaimer & Privacy Policy

The Qatar Visa Center is operated by Biomet Services Pte through following local operator in select countries;

  • Nepal: Multiverse International Management Pvt.Ltd

  • Pakistan: Bio Smart Solutions Pvt Ltd

  • Bangladesh: SQ Services Ltd

The contents of this site are only for general information or use. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision.

The information contained in this Website, including text, graphics, links or other items, are provided on an 'as is, 'as available basis. Biomet (Qatar Visa Center) does not warrant the accuracy, adequacy or completeness of this information and material and expressly disclaims liability for errors or omissions in this information and material. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information and materials.

Biometric, Medical and Visa Service Charges are paid by the sponsor / applicant directly to the Ministry of Interior, State of Qatar (MOI) except other than for the Optional Premium Lounge facility and / or value-added services as approved by MOI. Biomet (QATAR VISA CENTER ) does not seek any money / amount from applicants for processing or confirming on the Medical or Biometrics. The decision to grant the visa or not is that of MOI and the Ministry of Health, Qatar. Applicants who may be obtaining services of agents shall be doing so on their own risk and Biomet (QATAR VISA CENTER) does not endorse, neither it collects any money at the Centre for rendering the services and shall not be responsible or liable to the client/applicant.

Biomet and its parent, affiliates and associates and directors, officers, employees, agents shall not be liable, at any time for any damages, claim, loss, harm, injury (including, without limitation, damages for loss of business projects, or loss of profits) arising in contract, tort or otherwise from the use of or inability to use the Site, or any of its contents, or from any Act or omission arising from using the site contents or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained on the site. No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a particular situation.

The information and material contained in this website (www.qatarvisacenter.com) or referred Biomet (Qatar Visa Center) and its pages and the terms, conditions, and descriptions that appear are subject to change without prior notice.

Certain links on the Site may lead to resources located on servers or networks maintained/operated by third parties over which Biomet has no control, supervision or any connection since these sites are external to Biomet. You agree, acknowledge, accept and understand that by visiting such sites and/or clicking such we links/hyperlinks to third party / external websites, you are beyond the Biomet website and you are leaving the secured website of Biomet and thereby its policies, terms and conditions and the disclaimer cease once user leaves the Biomet site.

Biomet therefore neither endorses nor offers any judgment or warranty and accepts no responsibility or liability for the authenticity/availability of any of the information or for any damage, loss or harm, direct or consequential or any violation of local or international laws that may be incurred by your visit and/or transaction/s on such external sites. By providing the web links or hyperlink to such external/third party websites, Biomet and/or its representatives shall not be deemed to be providing these services nor be deemed to endorse, recommend, approve, guarantee or introduce the third party or the services/products that they provide, nor offers any judgment or warranty. Such third party/external websites are governed by their respective policies and Biomet has no role to play in that. Users are requested to exercise their discretion while using/ interacting with these third party websites and Biomet and/or its representative accepts no responsibility or liability for the authenticity/availability of any of the information or for any direct, indirect, punitive, incidental, special, consequential damage, loss, cost, charges or harm arising out of or in connection with the access to such third party links/hyperlink by user (including the Applicant), or for any deficiencies of the services therein or any failure in the provision of service by such third party thereby or for any violation of local or international laws that may be incurred by users visit and/or transaction/s on these third party /external websites.

At Biomet Services Pte Ltd., we’re committed to protecting and respecting your privacy.

Last updated 15 May 2020

This Privacy Notice explains how Biomet Services Pte Ltd. and its & subsidiaries ("Biomet," "we," or "us") handles your personal information. The Organisation provides adequate measures for protection of your personal information when provided for processing of your information whilst applying for Qatar Visa. To know more you can visit out site by clicking here : QVC. As used in the Policy, the term "Personal Information" means and includes:

  • all information given and/or provided by you on the Website "www.qatarvisacenter.com"

  • information that identifies you personally, alone or in combination with other information available to BIOMET in Mission Of Interior, State of Qatar’s system.

As well as visa services, described below we may also provide additional related services to the visa applicant. This privacy notice explains how we process personal data in relation to those additional services.

We may change this Notice from time to time so please check this page occasionally to ensure that you’re happy with any changes.

If you have any questions regarding this Privacy Notice or our privacy practices, please contact our Data Protection Officer

Biomet is the outsourcing and technology services specialist providing visa services for Ministry of Interior, State of Qatar. We are authorized to handle biometric enrolments, medical examinations and collect the signed work contracts of the Qatar resident visa holders ("visa services")

The Ministry of Interior, State of Qatar ("MOI")is responsible for processing the personal data you provide in in connection with processing visa services (Data Controller for visa services services).

When Biomet provides additional services, such as, Biomet is responsible for processing your Personal Information (Data Controller for additional services). This privacy notice applies to the processing of personal data that Biomet performs in providing these additional services.

The contact information for the Data Controller for additional services (Biomet) is:

DPO@biometservices.com

We access and use the information about you in the Ministry of Interior, State of Qatar system.

We collect information about you when you use our websites, or request our services, for example ,book appointment, reschedule appointment, modify details limited to contact number and email in an appointment, waitlist to preferred date/time for appointment, re-print appointment letter, vouchers or service related enquiries. This information is collected by a member of our staff when you contact our Qatar Visa Center (QVC), if you provide this information when you contact us via e-mail, telephone or by Web-Chat, or when you provide these details in a web form on our websites.

Biomet processes the contact information provided by you in order to deliver an additional requested service.

First Name,
Last Name,
Delivery Address,
Email address,
Date of Birth,
Mobile Phone Number.

  • If the data protection law in your country of residence allows, we will use the lawful basis of “performance of contract”. What this means in plain terms, is that when you purchase an additional service from us, you enter into a contract with us to deliver that service. If it is clearly obvious that we could not deliver that service without some personal data, then by entering into that contract implies that you have given your permission for us to process that personal data. For example, in order to provide the Courier service, we will need a delivery address.

  • If the data protection law in your country of residence does not have the lawful basis of performance of contract, then we will ask for your consent to processing of your personal data for one or more specific processes.

Your information will only be used to:

  • Process applications received for requests for various categories of visa, permit and travel documents etc. and perform various tasks/ functions related thereto

  • Respond to various inquiries on the visa application submission process in general.

  • Respond to various inquiries regarding status of application made with BIOMET

  • Provide/ offer any other services as per requirements of the Biomet

  • In order to conduct customer satisfaction

  • To meet our legal compliance obligations

  • For crime prevention and detection

  • For other purposes in connection with your residence visa services

  • To offer you Third party services, which you might be interested in.

  • Provision of personal information is voluntary. Please note, however, that a refusal to provide personal information may limit or affect ability of BIOMET to provide the requested services. As mandated by the MOI, BIOMET may (by itself or through third party service providers/ vendors) provide various facilities for inquiries related to visa services process in general and/ or status of visa services processed through BIOMET such as call centre, online tracking, e-mail etc.

  • Inquiry about general visa services process: Users making inquiries as regards visa services process in general, need not provide any personal information

  • Inquiry about status of visa: Users making inquiries as regards status of visa application submitted through BIOMET can quote application reference number to receive an update on the status of their visa, permit or travel document applications. The users may be requested to provide personal information such as given name or family name or date of birth or phone number or street address or email address or application date etc. or combination of such information for verification/ authentication purposes

  • Users making inquiries as regards visa services process however should not ask or reveal the passport number or personal information while interacting via email with BIOMET and/or its third party service providers/ vendors. Instead use of application reference number is recommended. BIOMET shall not be obliged to respond to e-mails containing personal information. In case any personal information is disclosed, the same shall be at the sole risk of the Users/ applicants and BIOMET will not be in any manner responsible for any events of misuse etc

For the quality control purposes the interaction/s with user/s may be recorded. In such cases the user/s will be informed of this practice and purpose at the start of any such interaction. Unless a different requirement is mandated by the respective Diplomatic Mission/s, such recordings will be purged after a stipulated period 60 days as mandated by the Diplomatic Mission from the date of such interaction/s. Biometric, contract and documents data will be purged 60 days from the date visa decision is made, subject to approval from MOI.

For the purposes of assisting the Applicants should they contact BIOMET with follow-up queries, Applicant Personal Information may be retained in electronic form, for such period as specified by MOI.

BIOMET performs secure disposal or destruction of personal information on the equipment or devices used for storing personal information. When disposing of equipment or devices used for storing personal information (such as, computers, diskettes etc.), BIOMET takes appropriate measures such as to removal or deletion of any stored information to prevent access by unauthorized parties.

BIOMET may share your Personal Information to third party service providers. These services providers may include: credit card verification providers, our data warehouse and customer relationship management Centre, internet service providers who administer our web page and provide internet services and host our facilities and to other authorities public and private arising out of processing your visa application and/or your visa approval. BIOMET only shares your personal information to the extent required for the performance of such services.

BIOMET may share your personal Information with our partners, affiliates and also selected third party providers of visa related benefits and services, ("Benefits and Services"), who in turn may contact you directly using your personal Information in order to provide you with details of additional benefits and services which may be of interest to you. Where we do so, we require those partners, affiliates and/or third parties to have appropriate measures in place to protect your personal Information and comply with all applicable legislation and rules. This third-party providers’ act as the respective Data Controllers on their own rights in terms of the Personal Information shared to them in order to offer you Benefits and Services, which means that if you decide to use their Benefits or Services or execute your data protection rights in regard with these Benefits and Services you need to follow the privacy notice of the company who makes you the offer of the Benefit or Service.

BIOMET may also disclose your personal identifiable information as permitted or required by law. For example, BIOMET will disclose personal information to those governmental bodies who have authority to obtain it, in order to comply with a warrant or subpoena issued by a court of competent jurisdiction, and to comply with record production requirements.

In the event of a sale of all or substantially all of the assets of BIOMET, BIOMET may transfer personal information in its control to a third party purchaser that agrees to use personal information for the same reasons identified in this Privacy Policy.

We shall be entitled to pass on your Personal Information also;

  • to anyone to whom we transfer or may transfer our rights and duties under our agreement with you

  • to customs and/or immigration departments or other regulatory authorities in your country of departure and/or destination in order to comply with the law in those countries

  • If we have a duty to do so or if the law allows us to do so

  • to our employees, agent, representatives to do any of the above on our behalf, now or in the future

If you choose not to provide certain Personal Information we request, you will still be able to visit our Web site but you may be unable to access certain options or services.

We make no warranty, express, implied or otherwise as to the privacy and data security practices of the third parties, our partners and affiliates. We will however make reasonable endeavors to ensure that such third parties, partners and affiliates exercise reasonable care in handling your personal Information in accordance with industry norms and standards.

We work closely with a small number of third-party product providers to bring you a range of quality and reliable services designed to provide you the best application process experience. For example, when you pay for your visa application we will use a trusted payment service provider. This third-party provider will use your details to process your payments and carry out their obligations arising from any applicable laws. In some cases, they will be acting as a Data Controller of your information and therefore we advise you to read their Privacy Notice. These third-party service providers may share your information with us which we will use in accordance with this Privacy Notice.

We will transfer your personal information, internally within Biomet, to one of our data centres located in Singapore. Note that your Biometric data would be stored in Qatar If you would like to know more about our data transfer practices, please contact our Data Protection Officer .

You have certain rights with regards to the personal information you provided when requesting additional services. These rights are:

  • The right to be informed how your personal information is being used.

  • The right of access to your personal information.

  • The right to rectification if your personal information is incorrect.

  • The right to erasure your personal information. (Where the law permits this).

  • The right to restrict processing of your personal information.

  • The right to data portability.

  • The right to object to how your personal information is used.

  • Rights in relation to automated decision making and profiling.

To exercise any of these rights please visit our Contact page.

We are not able provide access and a copy of the personal information you have provided in support of your visa application, for this you must contact the visa sponsor who has applied for a visa on your behalf

If you feel that your personal information has been handled incorrectly or you have a complaint about how your personal information is processed, you have the right to complain.

You can complain to our Data Protection Officer, or the Data Protection Authority in your country, outlining how you think your rights may have been impacted by the data processing performed by Biomet.

Biomet respects the instructions received from the Qatar, Ministry of Interior with regard to protection of Personal Information. Biomet saves personal data during the booking of appointment and, in certain cases, during the filling of the form.

This data is encrypted before being transferred to our servers based on secured protocols. Personal Information is saved for a duration agreed with the Qatar, Ministry of Interior, and then it is deleted.

Other data entered by Biomet particularly the biometric data, may be temporarily saved on Biomet before being transferred to the servers of the Qatar, Ministry of Interior based on encrypted protocols managed by the Qatar, Ministry of Interior.

Electronic documents composing the documents submitted at the Biomet centre by the applicants are transferred in totality to the Qatar, Ministry of Interior electronically. Biomet does not sell, market nor rent to third parties the Personal Information of the visa applicants that is collected as part of the visa services.

We may collect Personal Information from visa application form and other details with personal information collected through cookies and other means as stated herein below:

Cookies are files or pieces of information that may be stored on system or internet enabled devices of the User, when the User visits the website/s of BIOMET. BIOMET uses cookies to make the website/s simpler to use. BIOMET cannot identify the User personally from this information.

  • BIOMET website offers certain features that are only available through the use of cookies

  • The cookies help website users and maintain their signed-in status

  • Most cookies are "session cookies," meaning that they are automatically deleted from website user’s hard drive at the end of a session when the applicant/user exits the website. However “Persistent cookies” remain in place across multiple visits to our websites

  • Applicant/ website user may encounter cookies from any links of third parties on certain pages of the website that BIOMET does not control

  • Biomet may aggregate personal information and remove any identifying elements in order to analyze patterns, efforts, to analyze Web site use, to improve our content and product offerings, and to customize our Web site’s content, layout and services

  • Biomet gathers certain usage information like the number and frequency of visitors to this Web site. This information may include which URL you just came from, which URL you next go to, what browser you are using, and your IP address. Biomet only use such data in the aggregate. This collective data helps us to determine how much our customers use parts of the Web site, and do internal research on our users’ demographics, interests, and behavior to better understand and serve you

Profiling is any form of automated processing of personal information in order to analyse or predict behaviour. Biomet may use trusted website analytics partners for helping us to develop a better user experience and to improve our website. For example, how long a user spends on a particular webpage will indicate to us how user-friendly the page is. None of your personal information is collected or passed to our analytics partners or third parties. This analysis is provided via analytics cookies. We provide the choice for you to accept or refuse the use of cookies when you visit our websites and we also provide a facility for you to disable the analytics cookies.

Biomet uses your Personal Information to help you to find the visa related benefits and services which you might be interested in taking into consideration your relocation to Qatar. These services may include bank, insurance, telecom offers in relation to Qatar. Selected third party vendors may then contact you or send marketing messages. If you do not wish us to adjust the offer to your preferences, you can always request us not to do so by sending us an email to DPO@biometservices.com

Our websites may contain links to other websites run by other organisations. This Privacy Notice applies only to this website‚ so we encourage you to read the privacy statements on the other websites you visit.

Please, note that, if you link from our website to another website, or if you follow a link to arrive at our website, we cannot be responsible for the privacy policies and practices of those third-party website and we recommend that you check the Privacy Notice of that third-party website.

We understand that you may have questions about this Statement or our privacy practices. Please feel free to contact us in one of the following ways:

Fraudulent Recruitment / Employment Offers

It has come to Biomet’s attention that, individuals misrepresenting themselves as Biomet’ agents or representatives have approached people to offer fraudulent/fictitious employment opportunities, with the intent to steal personal information or solicit money from people. We encourage you to exercise caution and common sense when receiving any such employment offer, which requires payment of any fees/money, or promises a work visa in exchange for money. The said offers are completely fake and not valid. Biomet is not a Recruitment agency and does not offer recruitment services. Scammers operate primarily via the internet, email, phone etc. We warn people to beware of such scams.

Please be advised that, Biomet is a company who works only with government and diplomatic missions to fulfil their administrative requirements of visa application processing. Neither Biomet nor its representatives will ask for money from individuals under any circumstances to lure them with employment opportunities either in Biomet or outside. If you receive any offer that purports to be from Biomet, which ask for money, these types of offers are fraudulent.

Warning signs of recruitment fraud

The following are some examples of recruitment fraud which are in violation of Biomet’s processes and ethical practices:

  • The email is not sent from an official Biomet e-mail address but from a free e-mail service such as: Hotmail, Gmail, Outlook, Yahoo, etc. It is also possible that, the email is sent from a fake email address

  • You are asked to disclose private or confidential information

  • You are asked to be interviewed over the phone or via an instant-messenger type program

  • You are requested to pay fees/money

  • You are requested to complete bogus recruitment documentations such as an application or employment visa forms, (the Biomet name and logo could be forged/fabricated and featured on the documentation without authority)

  • Insistence on urgency

  • Money will be requested for processing Work Permits, Visa applications or the like

Such actions are presumably intended to defraud or obtain personal information from the victims.

The activities of these individuals involve criminal and civil liabilities. While Biomet takes such matter seriously and reserves its right to contact competent law enforcement agencies to investigate and prosecute such illegal activities, it is often difficult to locate and prosecute these individuals.

Therefore, if you receive a request, either in writing or verbally, for an interview or a job offer that you believe is or might be fraudulent or suspicious, please disregard them. You may also verify the same with Biomet at contact @ biometservices.com

If you come to know that a fraud is being perpetrated, we encourage to forthwith contact your local police and/or any competent authorities and also to keep us informed by reporting the fraud at contact@biometservices.com

Under no circumstances will Biomet be liable or responsible for any loss, damages, expenses or inconvenience resulting from these unauthorized persons and/or activities.